KapdaMart

Shipping Policy

Where we ship, how fast, and what it costs.

Processing & dispatch time

  • Ready-to-ship stock items are dispatched within 1-2 business days of payment confirmation.
  • Customized products (your own design/photo/text) are printed to order and take an extra 1-2 business days before dispatch.
  • You will receive a confirmation email as soon as your order ships, with a tracking link.

Delivery timelines

  • Metro cities: 3-5 business days after dispatch
  • Tier-2/3 cities and towns: 5-7 business days after dispatch
  • Remote locations: up to 10 business days

Shipping charges

  • Free shipping on all prepaid orders above Rs 499.
  • Orders below Rs 499 and all Cash on Delivery orders attract a flat Rs 49 shipping fee.
  • Bulk orders may qualify for volume-based shipping discounts.

Tracking & notifications

Every shipped order receives a tracking ID shared via email and SMS. You can also visit the Track Order page and enter your order ID for live shipment status updates.

Undeliverable parcels

If a delivery cannot be completed after three attempts, the parcel is returned to us. Refunds for returned parcels follow our Returns Policy.

Still need help?

Our support team is available Monday to Saturday, 10am to 7pm IST.

Contact Support